Ludmiła Rafalska
  • Work

  • About

  • Contact

Product enablement, education, AI. Built for adoption.

I help B2B SaaS teams turn complex products and knowledge into clear learning experiences, scalable content systems, and practical AI workflows.

AI Automation: FAQ Mining for Support Chatbots

A workflow designed to turn existing knowledge content into structured chatbot-ready FAQs with human review built in.

AI Evaluation & Reproducibility: CoCoReviewBench

Research reproduction project exploring how AI outputs can be evaluated for completeness, correctness, and reliability.

AI Agent for SaaS Content Ideation

Modular AI agent exploring structured task decomposition, prompt logic, and reusable AI workflows.

Product & Sales Enablement — 3D Printing

Technical product education and enablement content for complex hardware, software, sales teams, and resellers.

Product Knowledge & Self-Service — B2B SaaS

Technical product documentation and knowledge design supporting customer self-service in a B2B SaaS environment.

AI Agents for Personalized Lead Magnets

PoC project developed during the AIDEAS AI training program

AI Content Automation

AI-enabled Content Repurposing: From Article to Landing Page

Bosch 3D Printing Case Study

Created to highlight ROI of additive manufacturing in real-world production

Z-SUITE Software Updates (English)

Articles on modeling software